FAQs
We’ve included here questions asked by patients and residents, carers, families, prospective employees and mental health and care professionals, but please get in touch if you’d like to know more.
A healthcare professional or family member can contact us by email or phone.
Use this link to request a referral form or to provide some basic information, and we will respond.
For general enquiries email admin@stmagnus.co.uk or call 01428 647860 for Reception.
At St Magnus Hospital we care for patients detained under the Mental Health Act 1983 whose severe mental illness is actively managed. Care is led by consultant psychiatrists.
At St Magnus Nursing Unit, care is essentially in the community, managed by a GP and nursing staff with expertise from visiting psychiatrists. Our residents’ mental illness is a chronic, stable condition.
- West Wing: 19 beds for men and women, high support
- East Wing: 20 beds for men, high support for patients with moderate to severe dementia
- Courtyard: 14 beds for men moving towards independent living
We care for people aged 55 years and above with a functional illness such as schizophrenia or bipolar affective disorder. They will often have co-morbid organic syndromes and personality disorders as well as significant substance-use disorders and physical health conditions. We also provide care to people aged 40 years and above with progressive organic illness such as dementing illnesses of early onset, Huntington’s disease and Parkinson’s disease. Most of our patients and residents are over 65
Yes, at St Magnus Nursing Unit we care for both men and women.
We have carers’ support groups and information sessions that run once a quarter. Carers will also be offered support from your multi-disciplinary team (MDT) throughout your journey at St Magnus.
Our range of specialist staff includes: psychiatrists (trained in older-age psychiatry, forensic psychiatry and general psychiatry), primary care (GP services) provided by Swan Medical Group, registered mental health and registered general (adult) nurses, associate nurses, support workers/care staff, social workers, psychologists, occupational therapy and activities teams, speech and language therapists, and music, drama, art, physiotherapy and dietary specialists.
All bedrooms at St Magnus are single occupancy and en-suite. Your room will have special fob access so that only you and staff are able to get in.
We run an exciting programme of activities, which change frequently as we bring in new ideas and cater to the interests of our patients and residents. Recent examples include cookery, gardening, pampering, bingo, art, computer sessions, yoga and Tai Chi, and a Friday café. We have dedicated activities coordinators as well as a fitness instructor, Tai Chi instructor and visiting entertainment.
We are located in the middle of the beautiful Surrey Downs. We have our own transport department who can take you to Haslemere, our pretty local town. From Haslemere station there are frequent trains to London, as well as Portsmouth for its historic waterfront and Guildford, which is popular for shopping and has a fine cathedral.
St Magnus Nursing Unit provides specialist dementia care across East Wing, West Wing and Courtyard
Our care is designed to maintain and improve your mental and physical health and wellbeing across a range of wards and units that meet differing and fluctuating needs. Some patients may stay for six months and some for longer, moving through our wards and units as their condition improves or their assessed needs change.
No, we don’t have this service.
Not as a primary problem or condition, however many of our patients and residents have a history of alcohol and substance use in addition to their primary mental health problem.
We rarely use rapid tranquilisation and prefer verbal de-escalation skills to manage distress without additional medication.
Your care is paid for by the NHS and/or Local Authority commissioning groups. All our patients are NHS patients who require specialist care not provided for (or not in sufficient quantity or specialism) at NHS hospitals.
Yes, we do. Although St Magnus is in Haslemere, Surrey, we accept referrals from across the UK. Our main commissioning partners are in London and the South of England but we have had patients from as far afield as Scotland.
Visiting times are 10am to 12pm and 2pm to 5pm. Please make sure you call and book your visit at least 24 hours in advance.