Leadership Team

The experience of our senior leadership team spans many decades of successfully delivering first-class care.

We are proud that all aspects of the clinical and nursing units are within our senior leadership team.

We are focused on making certain that patient and staff wellbeing is a value that we don’t just talk about but that we believe and act upon.

We ensure that our facilities have the resources needed to deliver the care set out by our clinical team.

Jo Randall

Chief Executive Officer of the St Magnus Community

What were you doing before you came to the St Magnus Community?
I come from a farming family in York and worked on a sheep station in New Zealand for a year before training as a nurse in Edinburgh. With that qualification I moved to Australia to join the Flying Doctors service in the Outback. I returned to orthopaedic and emergency departments in the UK then went into pharmaceuticals and became a rep, seeing another side of the profession.

 

Senior Leadership

Dr Patrick O’Sullivan​

Medical Director of The St Magnus Community

Cris Spring

Hospital & Nursing Director, St Martha’s Hospital & Nursing Unit

Hattie McHugh

Nursing Director of St Magnus Hospital & Nursing Unit

Sarah Goldsmith

Director of Govenance and Quality Improvement

Nii White

Business Director of The St Magnus Community

Dr Marco Picchioni

Clinical Director of The St Magnus Community

Dr Andrew Mogg

Clinical Director of St Magnus LSU & HSIS

Dr Siobhain Quinn

Clinical Director of  St Magnus Dementia Service

Stephen Foster

Head of Social Work

Mark Boulton

General Manager St Magnus Hospital

Jim Broderick

General Manager St Magnus Hospital

Martin Augustine

General Manager St Magnus Nursing Unit

Maz Middleton​

Mental Health Administration Manager

Our Community is lovingly upheld by our team of professionals

Would you like to join our amazing team?

At every level and in every role, St Magnus and St Martha’s staff are highly regarded throughout the region because they are so well trained and disciplined. And we have fantastic retention. “From the ward to the Board” there is outstanding communication with detailed supervision so staff know what is expected and have the opportunity for professional and personal growth.

Yes, we value qualifications but we value talent and leadership abilities just as much. This really sets the St Magnus Community apart.

Jo Randall

Chief Executive Officer of the St Magnus Community

What were you doing before you came to the St Magnus Community?
I come from a farming family in York and worked on a sheep station in New Zealand for a year before training as a nurse in Edinburgh. With that qualification I moved to Australia to join the Flying Doctors service in the Outback. I returned to orthopaedic and emergency departments in the UK then went into pharmaceuticals and became a rep, seeing another side of the profession.

I was poached back into running a nursing agency and one of my clients was the Oldercare nursing community that preceded St Magnus. It was failing and 25 years ago I was brought in to turn it around, transforming it with immense hard work and a stellar team into the outstanding community we have today.

What do you enjoy about your work here?
What I love about my job is the variety of everything I do. In a week as CEO I might be dealing with an inspection, taking requests for admission, praising staff, organising a meal out for commissioners, attending a conference in London, travelling overseas to set up a nursing school, talking to universities, running a ward or cleaning toilets.

The most important thing is to always be kind. You can have all the education in the world but kindness is most important. With patients, families and our employees it is key. The other vital aspect is to be fair and honest. When you have built a reputation and spearheaded a company like I have, every interaction I have might not be liked – but it must be fair.

What makes the St Magnus Community different?
The opportunity presented to every member of staff who walks in the door that if they show talent, promise, reliability and hard work they will be rewarded. We can offer huge opportunities because we recognise the talents of individuals. An example is the person who used to be an IT specialist but has come to this country and had to take support work to feed their family. That is a hard thing to do, but as the St Magnus Community grows there are so many opportunities for career progression for our employees.

How do you relax when you’re not at work?
I love dogs, interior design, live theatre and spending time with my family.

Dr Patrick O'Sullivan MRCPsych

Medical Director

St Magnus Hospital and St Martha’s Hospital

What were you doing before you came to the St Magnus Community?
I trained to be a doctor at University College Cork in the Republic of Ireland, undertaking summer work as a nursing assistant at a hospital on Long Island, New York. Patients there with dementia syndromes interested me. It is an experience that continues to make me appreciate the excellent care that my care-assisting colleagues in the St Magnus Community provide day in, day out.

I became particularly interested in the brain, both from a psychiatric mental illness point of view, and in conditions affecting the brain and nervous systems, such as stroke and seizure disorders. As part of my post-qualification basic medical training I worked in a neurology service for a year and also covered care of patients admitted out of hours to an acute older persons’ hospital ward. These excellent experiences in the clinical presentations of older patients keep me in good stead.

I trained as a psychiatrist in Dublin then once I become a member of the Royal College of Psychiatrists in 1998, I moved to London for higher specialist training in both Old Age Psychiatry and General Adult Psychiatry. I investigated the mental health problems faced by people appearing before magistrates’ courts, and my research paper on older adult mentally disordered offenders subject to restriction orders was published in the Journal of Forensic Psychiatry and Psychology.

I next undertook higher specialist training to be a forensic psychiatrist. Most rewarding was working collaboratively with patients with severe mental illness finding themselves before the criminal justice system because of their illnesses. I collaborated with multidisciplinary teams in both community and medium secure hospitals in North and East London, and gained valuable experience in placements at Broadmoor High Secure Hospital.

From 2006 until 2011 I worked as an NHS Consultant in Forensic Psychiatry at a medium secure service in Wickford, Essex. During early 2011 I attended an Old Age Psychiatry conference where I met a colleague with whom I trained in Dublin 12 years previously. Coincidentally, he provided out-of-hours medical cover for the then newly opened St Magnus Hospital. By best fortune, I also met Jo Randall from St Magnus, now our CEO, at the conference. This led to my appointment as Medical Director to St Magnus Hospital in October 2011.

What do you enjoy about your work here?
I learn continuously from patients, their carers and from my colleagues. There is never a dull moment here at the St Magnus Community! The most valuable thing I have learned is that to provide excellent care you must get the basics in each area of operation absolutely spot-on. From keeping the hospitals and grounds clean and tidy, to laundry services and catering, right through to the careful and comprehensive clinical and medical assessments of our patients. All these complex moving parts are important in enabling our patients to participate to the best of their abilities with their individual care plans. It is how we make sure that individual patients’ needs remain the focus of our care.

In a typical week I ensure that the medical input into the organisation is running tip -top 24/7. I chair meetings of the Executive Management Team and Clinical Governance meetings; I also chair weekly medical staff meetings. I supervise the associate medical director and support the other clinical directors across our two hospitals. I liaise with colleagues from all disciplines as well as with colleagues from Clinical Governance. I support the senior management team with medical advice as part of our organisational responses to queries from commissioners and regulators.

What makes St Magnus different?
There is both great generosity of spirit and a spirit of purpose amongst colleagues working here. I think the focus of providing the best care we can to our patients, and our working collaboratively with our patients and their carers, is keener here than in previous healthcare settings where I worked. I would sum us up as “happy, collaborative and kind”.

I am enormously proud of my role in building an excellent medical team across both hospitals. Our hospital consultants and our associate specialist psychiatrists each have exceptional depths to their levels of experience, skills and expertise in managing the range of mental disorders with which our patients present. I am also proud of my part in fostering the excellent relationships between members of the multidisciplinary teams at the hospitals to say nothing of the first-class working relationship across the senior management team!

How do you relax when you’re not at work?
I cook, hike, and cycle; but not all at the same time!

Cris Spring

Hospital Director and Registered Manager

St Martha’s Hospital

What were you doing before you came to St Martha’s?
After working for four summers in Philadelphia on a summer camp for children with physical disabilities, I studied nursing and qualified as an RMN mental health nurse in 2000. I have always worked in hospital environments and worked in mental health services throughout Berkshire and Hampshire. I joined St. Martha’s in October 2020.

What do you enjoy about your work here?
The most important aspect of my job – maintaining high standards across all departments and ensuring excellent quality care is being delivered.

What makes St Martha’s different?
I love the autonomy and lack of bureaucracy, which enables quick and dynamic responses from me and the team.

How do you relax when you’re not at work?
Spending time with my family and taking long walks with my dog Cosmo.

Hattie McHugh

Nursing Director

St Magnus Community and Registered Manager of St Magnus Hospital and Nursing

What were you doing before you came to St Magnus?
I went to Kings College London to study General Nursing and then worked on an NHS surgical ward. I ended up working with a lot of patients who had mental health problems as well as physical health problems so I felt that in order to work holistically with people I needed to get a better understanding of mental health. I completed a postgraduate top-up degree for mental health nursing in Edinburgh then came back south to work as a dual-qualified nurse in A&E for a few years.

I moved to St Magnus full time in 2017 but I have worked across the St Magnus Community for 14 years! I have had various roles including being a domestic, a support worker, an activity co-ordinator and a ward manager. I used to come and work in the summer holidays or as a bank nurse.

What do you enjoy about your work here?
I love my job as no two days are ever the same and I get to do a variety of different work alongside lots of different of teams. I do things such as staffing, recruitment, running quality improvement steering groups, working with staff to maintain high standards of care and working with external agencies to ensure we work within current legislation and guidance.

I am really proud of being part of the teams that brought in Schwartz Rounds for the staff to have a safe and dedicated space to talk about the emotional impact of their roles in healthcare. I am also very proud of being part of the team that set up our current carers’ support group and information sessions, and being one of the team that brought ‘April Falls’ – Falls Awareness Week – to St Magnus and St Martha’s.

What makes St Magnus different?
St Magnus is a really supportive workplace that is great at enabling you to reach your full potential. They funded my RMN mental health course and have always encouraged me to run with projects that will improve patient and staff wellbeing. It is fun, supportive and energetic.

How do you relax when you’re not at work?
I like running and I run the Great South Run ever year. I ran the London Marathon in 2022 and will be running the London Landmarks half marathon. I also enjoy walking my two dogs and cooking.

Sarah Goldsmith

Director of Governance and Quality Improvement

St Magnus Community

What were you doing before you came to the St Magnus Community?
For more than 30 years I’ve worked in the field of forensic/adult mental health, substance misuse and adult safeguarding. After attending school in Paris I qualified as a forensic mental health social worker with a BSc (Hons) degree in Combined Social Science and an MSc in Specialist Social Work. My previous employment includes being a CQC mental health inspector, specialist safeguarding practitioner and forensic social worker. I joined the St Magnus Community in 2023.

What do you enjoy about your work here?
Developing initiatives for quality improvement and seeking to ensure that the St Magnus Community is supportive of innovation that benefits patients, staff and stakeholders. I’m proud to be part of a team that is committed to providing the highest standard of care and treatment to our patient population across all parts of the service.

What’s more, no two days are ever the same! In a typical week I will participate in stakeholder review meetings (commissioners and CQC), ensuring the quality, standard of care and patient safety is maintained to highest possible level. I’ll coordinate reports for internal and external stakeholders, maintain oversight over all systems and processes that govern the delivery of care to our patient groups, and interrogate and analyse all data in relation to this. I also provide assurance and mitigation to the CQC, commissioners, Integrated Care Boards and our Executive Management Team.

What makes the St Magnus Community different?
A shared sense of responsibility and pride. I enjoy being part of a wider team that is committed to delivering excellent patient care and achieving the highest standards. We are innovative, enthusiastic and successful.

How do you relax when you’re not at work?
I spend time with family – travelling, hiking, theatre and music festivals – and get together with friends to create fond memories.

Dr Marco Picchioni

Clinical Director

The St Magnus Community

Dr Marco Picchioni is a Consultant Old Age Forensic Psychiatrist at St Magnus Hospital where he is also the Associate Medical Director. He has membership examinations at the Royal College of Physicians (MRCP) and Royal College of Psychiatrists (MRCPsych) and was elected a Fellow of the Royal College of Psychiatrists (FRCPsych) in 2016. He was awarded a Doctorate in Philosophy (PhD) in Neuroscience from King’s College, London for his research into the causes of schizophrenia.
 
Dr Picchioni has worked at every level of English forensic psychiatry, from high secure to community forensic services. His clinical work for the last 25 years has entailed assessing, diagnosing and treating patients across all age groups with a broad range of serious, enduring and progressive mental illnesses. 
 
Dr Picchioni is also an Honorary Senior Lecturer in Forensic Psychiatry in the Department of Forensic and Neurodevelopmental Science at the Institute of Psychiatry, Psychology and Neuroscience, King’s College, London.  In that role he has conducted research over the last 25 years primarily into the causes of psychotic illnesses. He has published over a hundred peer reviewed research papers.  He lectures on two Masters programmes at the Institute of Psychiatry, Psychology and Neuroscience.

Dr Andrew Mogg FRCPsych

Consultant Psychiatrist and Clinical Director

St Magnus Community

What were you doing before you came to St Magnus?
I worked as a psychiatrist in London. For a few years this was on an inpatient unit, and also in a community team, home treatment team and prison, as well as doing research into new treatments for schizophrenia and depression. I’ve been at St Magnus since 2019.

What do you enjoy about your work here?
The variety of the work – no two days are the same. I might be assessing new referrals, reviewing current patients, attending multidisciplinary team meetings, attending tribunal hearings and court hearings or writing reports. The common thread is the very positive feedback we receive from patients and their families because we provide high-quality treatment and care.

What makes St Magnus different?
The friendly and highly motivated staff. I’d sum up the St Magnus Community as caring, compassionate and professional.

How do you relax when you’re not at work?
Mountain walking, cycling and enjoying music.

Dr Siobhain Quinn MRCPsych

Consultant Psychiatrist for Older Adults and Clinical Director of Dementia Services

St Magnus Community

What were you doing before you came to St Magnus?
I grew up in London, trained in Liverpool and after qualifying travelled in Asia for two years where I studied traditional Ayurvedic medicine. I’ve been at St Magnus since 2015.

What do you enjoy about your work here?
The face-to-face contact with patients and colleagues and learning new things. There is a culture of kindness and being listened to, pertaining to colleagues and patients. A typical week could include time with my patients, addressing their mental and physical health needs; meetings to review treatment plans, Mental Health Act and Care Programme Approach meetings for an in-depth review of our patients involving members of their families and community teams; participating in the doctors’ weekly meeting which includes education and training updates; management meetings to review and improve the care and service we provide; talking to hospital colleagues, GP and families and writing reports. It’s very varied!

What makes St Magnus different?
It’s much smaller so it feels like a community fostering really good professional relationships. We are present and willing, caring, hardworking and enthusiastic. There is always more to learn.

How do you relax when you’re not at work?
Yoga, Step aerobics, eating and drinking with family and friends.

Stephen Foster

Head of Social Work

St Magnus Community

What were you doing before you came to the St Magnus Community?
I trained as a social worker whilst working for Hampshire County Council and spent nine years in statutory social work. I was a national finalist in the Social Worker of the Year Awards in 2018! I joined the St Magnus Community shortly after, initially
based at St Martha’s, and since 2022 I have been Head of Social Work across both sites.

What do you enjoy about your work here?
I love the variety of my role. No two days are ever the same and this keeps everything fresh and interesting. Our multidisciplinary working is an inspiration and shows how this approach should be undertaken. I can be involved in diverse activities such as supporting patients with finances, attending hearings and meetings for patients, working with their families or even helping them with shopping. I am the Designated Safeguarding lead for the St Magnus Community, and I also teach safeguarding across the organisation.

As Head of Social Work I get to support and drive change and improvement within the team and across the St Magnus Community. Innovation is at the core of what we do and we are always looking at new ideas and new methods to benefit patients. Every day is a “school day”, both in learning new ideas and concepts, but also being able to support other staff with their learning and development.

What makes St Magnus different?
This is not a “top-heavy” bureaucracy. Change can be implemented swiftly and decisively when needed and everything is patient focused, which is how it should be. We are professional, diligent and we have a can-do attitude!

How do you relax when you’re not at work?
I enjoy spending time with my family and my dog. We recently moved house so I also get to indulge my hobby and interest of DIY.

Mark Boulton

General Manager and Information Governance Lead

St Magnus

What were you doing before you came to St Magnus?
I was working in electronic engineering but struggling to find a passion for the role, so I applied for a job working as an activities coordinator with an English-based organisation running an activities centre for children with mental health and behaviour needs in France. Through this role I discovered my true passion – working in mental health. I came back to the UK in 2006, joined St Magnus as an activities coordinator then studied to become a Registered Mental Health Nurse.

What do you enjoy about your work here?
St Magnus has allowed me to pursue my vocation and flourish. The opportunities for career advancement are exceptional and I have been promoted through the ranks to become General Manager.

Every week is different. Investigation of incidents, chairing meetings, supporting with staffing, liaising with commissioners, arranging admissions, speaking with carers, supporting on the wards … one day I could be attending meetings with the CQC, the next on the wards helping with personal care.

What makes St Magnus different?
Outstanding care.

What is also important is that there is very little bureaucracy. If something needs to change, it is changed. This allows us to respond quickly to the needs of the service and the patients. We are caring and responsive.

How do you relax when you’re not at work?
Swimming, mountain biking, playing guitar, attending gigs and festivals.

Jim Broderick

General Manager

St Magnus

What were you doing before you came to St Magnus?
I have been at St Magnus since 2008, first as a ward manager then full-time General Manager from 2010. I went part-time in April 2023.

What do you enjoy about your work here?
The success of the hospital has as its priority the provision of the highest attainable standard of nursing care matched by the very adequate provision of resources needed by the hospital staff to maintain this.

I’m proud of having been part of the establishment of the hospital from its outset. At the initiation of the Low Secure and Locked wards from 2008 onwards I created working documents that have since been adapted and developed further by succeeding hospital practitioners. I’ve also learned how some of the best human qualities that most benefit patient care are not necessarily a consequence of induction and socialisation into one’s post and work training.

My work is varied. In a typical week my main tasks will include complaints management, investigation management, verifying nursing agency invoices and usage reporting, interviewing new staff candidates and many general duties.

What’s most important is adequate provision of resources, and training and trusting staff to use them properly. This is pivotal in meeting the needs of the patient population, enhancing staff morale and pride in their work, and avoiding situations arising that would impede the hospital service being outstanding.

What makes St Magnus different?
The absolute concentration of continually trying to improve the service, the intolerance of having gaps in service provision and the pride of all in doing so. We are all about care, quality and safety.

How do you relax when you’re not at work?
Creative activities, my favourite being woodwork; reading non-fiction; following sports (selective).

Martin Augustine

General Manager

St Magnus Nursing

What were you doing before you came to the St Magnus Community?
I completed my General Nursing training in India and moved to the UK in 2010, which was a dream come true. I successfully completed my adaptation programme from City University London before I moved to St Magnus as a Registered Nurse in 2012. I have also completed a Graduate Certificate in Nursing from IHM Australia.

What do you enjoy about your work here?
As a unique nursing unit, which is specialised in managing challenging behaviours, we have successfully managed residents with complex mental health and physical health conditions and multiple previous placement breakdowns into having a high quality of life with individualised therapeutic person-centred care. I believe this is achieved thanks to the regular training sessions run by the St Magnus Community education department and continuity of care, with the supervision of a great senior management team.

I have worked across the St Magnus Community. I started my career as a staff nurse in the nursing unit and have been fortunate to work in different wards in the hospital, becoming a unit manager then deputy manager and now General Manager. This really boosted my confidence and clinical knowledge.

I am proud of being part of the team that has supported me to flourish in my role. I have learned how important holistic and person-centred care is to manage complex mental health conditions and behaviours of concern.

What makes the St Magnus Community different?
St Magnus provides an opportunity to look into ourselves to identify our strengths and weakness and supports us to find what we are really capable of, which I think is different from other organisations. When I arrived I immediately found St Magnus to be a caring community, and that has been the case ever since. Another difference is that the education department is superb and has supported me to thrive in my career and take on management roles.

How do you relax when you’re not at work?
I love spending time with my family. I am also a keen participant in the local badminton and cricket teams.

Maz Middleton

Mental Health Act Manager and Admin Manager

What were you doing before you came to the St Magnus Community?
I have worked in the care sector most of my career, ranging from carer and receptionist to manager in a domiciliary company, administrator and now Mental Health Act Manager.

What do you enjoy about your work here?
I have been at the St Magnus Community for 20 years and I love working with such an amazing team. I have always enjoyed being busy and I like to be challenged. I like to learn as much as possible so I can help where I can. I consider myself a team player. The most important part of my job is making sure patients are legally detained and their rights are met within the meaning of the Mental Health Act 1983. I liaise with internal and external professionals, oversee the administration department and assist my colleagues with any issues that may arise.

What makes St Magnus different?
We are a caring, happy family. I’m so proud of the way I’ve seen the St Magnus Community grow into the centre of excellence it is today.

How do you relax when you’re not at work?
Spend time with my family and my two crazy dogs!

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.

Mark Boulton

General Manager and Information Governance Lead

St Magnus

What were you doing before you came to St Magnus?
I was working in electronic engineering but struggling to find a passion for the role, so I applied for a job working as an activities coordinator with an English-based organisation running an activities centre for children with mental health and behaviour needs in France. Through this role I discovered my true passion – working in mental health. I came back to the UK in 2006, joined St Magnus as an activities coordinator then studied to become a Registered Mental Health Nurse.

What do you enjoy about your work here?
St Magnus has allowed me to pursue my vocation and flourish. The opportunities for career advancement are exceptional and I have been promoted through the ranks to become General Manager.

Every week is different. Investigation of incidents, chairing meetings, supporting with staffing, liaising with commissioners, arranging admissions, speaking with carers, supporting on the wards … one day I could be attending meetings with the CQC, the next on the wards helping with personal care.

What makes St Magnus different?
Outstanding care.

What is also important is that there is very little bureaucracy. If something needs to change, it is changed. This allows us to respond quickly to the needs of the service and the patients. We are caring and responsive.

How do you relax when you’re not at work?
Swimming, mountain biking, playing guitar, attending gigs and festivals.

Shiona Balfour

Senior Consultant Occupational Therapist

St Martha’s

What were you doing before you came to St Martha’s?
I was the manager of the NHS Community Therapy Team for Bournemouth and Poole. So I’ve made the switch from working in physical rehabilitation to a mental health setting. I joined St Martha’s in 2022.

What do you enjoy about your work here?
My role is engaging our patients in activities of daily living to improve their quality of life, sense of achievement, safety and wellbeing. In a typical week I might assess a patient’s ability to cook a nutritious meal; support a group of patients to plant kale and spinach seeds to feed our resident guinea pigs; clean out the guinea pigs!; make a referral to wheelchair services for one of our patients; accompany a patient to attend a local church; write a moving-and-handling care plan; provide supervision to new members of staff; attend the weekly Tai Chi session and liaise with my colleagues in social work. I love the variety.

What makes St Martha’s different?
I’m left in peace to get on with my job! I like my colleagues and our patients, and the fact that I’m able to get involved in additional duties, such as assisting with organising “April Falls Week” this year. It’s stimulating and rewarding.

How do you relax when you’re not at work?
I work on my allotment, row, make home-made wine and spend time with my family.

Steph McClean

Dramatherapist

St Magnus Community

What were you doing before you came to the St Magnus Community?
My first degree was in Music and Drama and I trained as an opera singer at the Royal Academy of Music. I then trained in therapy and took a Masters degree in Dramatherapy, combining my experience in mental health and skills in creative arts. I’ve worked in NHS mental health services, in a community drug and alcohol service, in a unit for people with learning disabilities, with a London secondary school and at a hospice. My career has been very varied!

What do you enjoy about your work here?
I’ve been working at both St Magnus and St Martha’s since 2019. As a dramatherapist I’m a specially trained psychotherapist offering people a creative way of expressing themselves. I work with their thoughts and feelings to deal with what may have happened or be happening in their life. They may have communication challenges, have experienced trauma or have a high level of emotional need. I facilitate Schwartz Rounds that offer staff the space to think, connect, support and value themselves and their colleagues, and I’ve facilitated carers groups. I work closely with our teams to provide continuity of care for every patient and I tailor every session to the individual. I like that no day is ever the same.

What makes the St Magnus Community different?
The teams I work with. I value the input I get from all the professionals I work with who are very supportive of me, particularly my manager and the clinicians I work closely with. I feel very fortunate to work with such great colleagues who are always willing to work collaboratively and go above and beyond for our patients. I’ve also learnt so much more about the nature of dementia and how it can affect people both physically and mentally. Much of this learning has come from our fantastic nursing teams who have wide experience of patients who have complex needs and require specialist care. I can help all our patients work through challenges to make real and lasting changes, seeing themselves as a whole person and not just as a patient, an offender or someone with a diagnosis.

How do you relax when you’re not at work?
Swimming, particularly wild swimming all year round.

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.

Dr Patrick O'Sullivan MRCPsych

Medical Director

St Magnus Hospital and St Martha’s Hospital

What were you doing before you came to the St Magnus Community?
I trained to be a doctor at University College Cork in the Republic of Ireland, undertaking summer work as a nursing assistant at a hospital on Long Island, New York. Patients there with dementia syndromes interested me. It is an experience that continues to make me appreciate the excellent care that my care-assisting colleagues in the St Magnus Community provide day in, day out.

I became particularly interested in the brain, both from a psychiatric mental illness point of view, and in conditions affecting the brain and nervous systems, such as stroke and seizure disorders. As part of my post-qualification basic medical training I worked in a neurology service for a year and also covered care of patients admitted out of hours to an acute older persons’ hospital ward. These excellent experiences in the clinical presentations of older patients keep me in good stead.

I trained as a psychiatrist in Dublin then once I become a member of the Royal College of Psychiatrists in 1998, I moved to London for higher specialist training in both Old Age Psychiatry and General Adult Psychiatry. I investigated the mental health problems faced by people appearing before magistrates’ courts, and my research paper on older mentally disordered offenders subject to restriction orders was published in the Journal of Forensic Psychiatry and Psychology.

I next undertook higher specialist training to be a forensic psychiatrist. Most rewarding was working collaboratively with patients with severe mental illness finding themselves before the criminal justice system because of their illnesses. I collaborated with multidisciplinary teams in both community and medium secure hospitals in North and East London, and gained valuable experience in placements at Broadmoor High Secure Hospital.

From 2006 until 2011 I worked as an NHS Consultant in Forensic Psychiatry at a medium secure service in Wickford, Essex. During early 2011 I attended an Old Age Psychiatry conference where I met a colleague with whom I trained in Dublin 12 years previously. Coincidentally, he provided out-of-hours medical cover for the then newly opened St Magnus Hospital. By best fortune, I also met Jo Randall from St Magnus, now our CEO, at the conference. This led to my appointment as Medical Director to St Magnus Hospital in October 2011.

What do you enjoy about your work here?
I learn continuously from patients, their carers and from my colleagues. There is never a dull moment here at the St Magnus Community! The most valuable thing I have learned is that to provide excellent care you must get the basics in each area of operation absolutely spot-on. From keeping the hospitals and grounds clean and tidy, to laundry services and catering, right through to the careful and comprehensive clinical and medical assessments of our patients. All these complex moving parts are important in enabling our patients to participate to the best of their abilities with their individual care plans. It is how we make sure that individual patients’ needs remain the focus of our care.

In a typical week I ensure that the medical input into the organisation is running tip-top 24/7. I chair meetings of the Executive Management Team and Clinical Governance meetings; I also chair weekly medical staff meetings. I supervise the associate medical director and support the other clinical directors across our two hospitals. I liaise with colleagues from all disciplines as well as with colleagues from Clinical Governance. I support the senior management team with medical advice as part of our organisational responses to queries from commissioners and regulators.

What makes St Magnus different?
There is both great generosity of spirit and a spirit of purpose amongst colleagues working here. I think the focus of providing the best care we can to our patients, and our working collaboratively with our patients and their carers, is keener here than in previous healthcare settings where I worked. I would sum us up as “happy, collaborative and kind”.

I am enormously proud of my role in building an excellent medical team across both hospitals. Our hospital consultants and our associate specialist psychiatrists each have exceptional depths to their levels of experience, skills and expertise in managing the range of mental disorders with which our patients present. I am also proud of my part in fostering the excellent relationships between members of the multidisciplinary teams at the hospitals to say nothing of the first-class working relationship across the senior management team!

How do you relax when you’re not at work?
I cook, hike, and cycle; but not all at the same time!

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.

Sally Mugumira

Occupational Therapist Department Lead

St Magnus Hospital

What were you doing before you came to St Magnus?
I’ve completed a telecommunication diploma, a foundation degree and graduated with a BSc (Hons) in Occupational Therapy from Northampton University. I’ve worked with individuals in community stroke, assisting them to live as safely and independently as possible in their own home using a holistic approach. I’ve also worked in dementia services, learning disabilities, physical therapy and with young adults with mental health disorders. I’ve been at St Magnus since 2022.

What do you enjoy about your work here?
Everything, my job is amazing! I’m helping patients who have difficulties carrying out day-to-day activities because of a disability, illness, trauma, ageing or a range of long-term conditions. We identify their strengths and any difficulties they may have in everyday life, and we find ways to adapt (making use of assistive devices and equipment) or focus on improving their ability to perform activities of daily living. We explore meaningful therapeutic activities tailored to each individual.

What makes St Magnus different?
I’m making a difference every day. We strive for excellence and a patient-centred approach: the goal is to meet the needs of all patients, no matter how different their values and interests are. The support we get at St Magnus is also different from anywhere else I have worked. The company values us as individuals and values our profession in terms of respect and professional support. All the staff are supportive and friendly, which makes a big difference, especially when working in a forensic hospital. It’s a place of opportunities.

How do you relax when you’re not at work?
I relax by watching movies, gardening and dancing. Going to church is also important.

Steph McClean

Dramatherapist

St Magnus Community

What were you doing before you came to the St Magnus Community?
My first degree was in Music and Drama and I trained as an opera singer at the Royal Academy of Music. I then trained in therapy and took a Masters degree in Dramatherapy, combining my experience in mental health and skills in creative arts. I’ve worked in NHS mental health services, in a community drug and alcohol service, in a unit for people with learning disabilities, with a London secondary school and at a hospice. My career has been very varied!

What do you enjoy about your work here?
I’ve been working at both St Magnus and St Martha’s since 2019. As a dramatherapist I’m a specially trained psychotherapist offering people a creative way of expressing themselves. I work with their thoughts and feelings to deal with what may have happened or be happening in their life. They may have communication challenges, have experienced trauma or have a high level of emotional need. I facilitate Schwartz Rounds that offer staff the space to think, connect, support and value themselves and their colleagues, and I’ve facilitated carers groups. I work closely with our teams to provide continuity of care for every patient and I tailor every session to the individual. I like that no day is ever the same.

What makes the St Magnus Community different?
The teams I work with. I value the input I get from all the professionals I work with who are very supportive of me, particularly my manager and the clinicians I work closely with. I feel very fortunate to work with such great colleagues who are always willing to work collaboratively and go above and beyond for our patients. I’ve also learnt so much more about the nature of dementia and how it can affect people both physically and mentally. Much of this learning has come from our fantastic nursing teams who have wide experience of patients who have complex needs and require specialist care. I can help all our patients work through challenges to make real and lasting changes, seeing themselves as a whole person and not just as a patient, an offender or someone with a diagnosis.

How do you relax when you’re not at work?
Swimming, particularly wild swimming all year round.

Laxmi Gurung

Ward Manager

Sycamore Ward, a nine-bed male ward in the Low Secure Unit at St Magnus Hospital

What were you doing before you came to St Magnus?
I joined St Magnus in 2014 as a newly registered mental health nurse. Prior to that I spent three months volunteering in Nigeria after graduating from university, taking part in events to raise awareness of pertinent issues such as mental illness and the stigma associated with it.

What do you enjoy about your work here?
In a typical week, I can go from meeting commissioners, attending patient and staff meetings, managing risk and planning future care to day-to-day nursing care. As well as managing the ward and my team of 15 staff I am also a Schwartz Round facilitator, helping colleagues reflect on their roles and feel supported in their jobs. One thing I like the most about working here is the people I work with. I feel fortunate to work with such a wide mix of staff from different backgrounds, experiences and expertise.

What makes St Magnus different?
There is always something to learn from someone and there is a great sense of teamwork, sense of responsibility and support for one another. The camaraderie is unmatched, and we can always laugh and rally together even in challenging times.

How do you relax when you’re not at work?
Our days are long and challenging so in my spare time I try and de-stress by going to the gym, walking and spending time with family, friends and my dog.

Cathy Tang

Occupational Therapist Assistant

St Magnus Hospital

What were you doing before you came to St Magnus?
I trained as a clinical mental health counsellor in the United States. I’ve provided individual and group clinical psychotherapy, I’ve run career coaching and functional and social skills groups, and I’ve worked with clients with disabilities including physical, mental and learning disabilities. I also enjoyed volunteering work in different countries where I found mental health is often overlooked and stigmatised.

What do you enjoy about your work here?
My volunteering inspired me to dedicate my career to mental health – to use creative medium and activities to explore possibilities and reach the true potential of the unique being. This is what I’ve been doing at St Magnus Hospital since I joined the team in 2022.

What makes St Magnus different?
I have been given fantastic support as I prepare to advance my career: I’m about to embark on an Occupational Therapy degree funded by the company at considerable investment because I am an overseas student. I’m so proud of the person-centred, holistic teamwork we have here, and it is very rewarding to see patients’ progress: being able to adapt to their daily living and connect with the community while finding joy in the process.

How do you relax when you’re not at work?
Painting, playing musical instruments, indoor gardening or hiking.

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.