The St Magnus Community

Care Quality Awards

The Care Quality Commission (CQC) serves as the independent regulator for health and adult social care in England. It ensures that health and social care services deliver safe, effective, compassionate, and high-quality care to individuals while promoting continuous improvement within care services. The organisation monitors, inspects, and regulates services, actively publishing the results of its findings.

Care Quality Commission Logo

Inspection Criteria and how we must comply

Safe – this means we looked for evidence that people were protected from abuse and avoidable harm.

Effective – this means we looked for evidence that people’s care, treatment and support achieves good outcomes, helps to maintain quality of life and is based on the best available evidence.

Caring – this means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect

Responsive – this means we looked for evidence that the service met people’s needs

Well-led – this means we looked for evidence that service leadership, management and governance assured high-quality, person-centred care; supported learning and innovation; and promoted an open, fair culture.

Care Quality Awards
Care Quality Awards Marthas
St Magnus Nursing Unit logo

Nursing care for men and women.

  • En-suite single rooms
  • Mixed unit
  • Women-only unit
  • Gold-standard dementia care
  • Near Haslemere in Surrey
  • Space for 51 residents
St Magnus Hospital logo

Secure care for men.

  • En-suite single rooms
  • Low Secure Unit (LSU)
  • High Support Inpatient Services (HSIS)
  • Gold-standard dementia care
  • Near Haslemere in Surrey
  • Space for 86 patients
St Marthas Hospital logo

Secure care for men and women.

  • En-suite single rooms
  • High Support Inpatient Services (HSIS)
  • Men’s and women’s wards
  • Gold-standard dementia care
  • In the New Forest in Hampshire
  • Space for 51 patients
St Marthas Nursing Unit logo
Nursing care for men and women.
  • En-suite single rooms
  • Men’s units
  • Women’s units
  • Gold-standard dementia care
  • In the New Forest in Hampshire
  • Space for 23 residents

Laura Davey

Teaching Assistant

St Magnus and St Martha’s

What were you doing before you came to the St Magnus Community?
I worked in retail for 25 years, the last 15 in management. I delivered training for Boots Opticians and was also a charity coordinator, where a highlight was the launch of a children’s book called Zookeeper Zoe. It contained vision checks throughout and I was lucky enough to attend a gala evening with Julia Donaldson and Axel Scheffler (author and illustrator of The Gruffalo), who drew and signed a picture for my granddaughter!

What do you enjoy about your work here?
I’ve worked for the St Magnus Community for two years and I am hugely proud of the achievements and advancements I have made. I have achieved my NAPPI training (to positively support people in distress), my Level 2 Diploma and I am working towards my Level 3. I’ve also completed Train the Trainer courses for security, NAPPI and first aid. I found the psychological modules of NAPPI training very powerful, particularly how the Positive Behaviour Scale can be used to prevent distress.

What makes the St Magnus Community different?
The sense of achievement we get from patient-oriented care. Also, I have a sense of autonomy although I am working within guidelines. Many other things make the St Magnus Community different to other places I’ve worked, including the level of education available to all staff and seeing higher management actively involved on the wards.